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      How to add a message to a message library

      This article is specific to the public transit market. Discover how to add a message in a message library

       

       
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      Once connected to the ITESLIVE Studio, click on the Une fois connectée au Studio ITESLIVE, cliquez sur l'onglet « Messages » et sélectionnez l'entrée « Banque de message ».
      1

      Select the library you wish to edit on the left-hand side of the window. Once the list of messages it contains is displayed on the right-hand side of the window, click on the "+" icon above the list.
      2

      In the message configuration window, you can fill the following fields to determine the message's content.

      • Message type: Allows you to select the type of communication that categorizes the communication you are writing.
        • Regular: Non urgent information
        • Promotion: A promotional message
        • Urgent: An urgent message

      Note: The type of communication selected can have a different visual identity according to the template that is used to broadcast it. Furthermore, this selection may change a template's visual elements according to the rules applied within it.

      • Title: The communication's title, can be broadcast or can be used to identify the communication in the list of messages in the selected group.
      • Text: The communication's text that will be broadcast in the locations selected above.
      • Media file: When the template is used to broadcast the message supports it, it is possible to broadcast the message with an image or video.

      Note: The fields "Title", "Text" and "Media file" can be present more than once. Each field will be present once per language select during the message library's creation.

      3

      In addition to writing the message, you can see the content's preview on the right-hand side of the window.
      4

      If there are multiple templates associated to the message library, you can click on the drop-down list above the preview to select a different template.
      5

      When you are ready to save the message, click on the "floppy disk" icon above the message configurations.
      6

      Once the message has been saved, click on the "x" icon in the top right-hand side of the corner.
      7

      The message will now be visible in the list of messages contained in the message library.
      8