Command console
      Back to home
      1. Help center
      2. Player and screen settings
      3. Command console

      Command console

      This article contains the procedure to access the command console and how to send a player commands.

       

      Available with:
      WIndows player: Pro, Premium
      Web player: Pro, Premium
      LG webOS Signage Player: Pro, Premium
      Samsung SMART Signage Platform (SSSP / Tizen) Player: Pro, Premium
      BrightSign Player: Pro, Premium
      Android Player: Pro, Premium
      Linux Player: Pro, Premium
      macOS Player: Pro, Premium

       

      The command console allows to send remotely, through the studio, commands to your screens.

      1. Open the command console

      In order to access the "Command Console" window, you must click on the gear on the right of the desired player in the "Select a screen" section of the Studio.

      acces command console

      There are two sections in this windows, the "Recurring commands list" and the "Command list".

      command console windows

      Recurring command list

      The "Recurring commands list" are set to be executed at a specific time and will be repeated according to the recurrence that 

      Command list

      The "Command list" contains the information of commands that have already been executed or pending commands that will only be executed once. In order to send a new command, you must click on the "+" in the top right-hand corner of the window.

      2. Send a command

      In order to send a new command, you must click on the "+" in the top right-hand corner of the window.

      command console windows and plus

      send command

      Here is the list of commands that can be sent:

      Restart player software

      This command restarts the ITESLIVE software, not the computer itself, thus the command stops and restarts the software automatically. You can send this command to a player if the display's content does not correspond with its configuration on the ITESLIVE Studio. When it launches, the ITESLIVE software checks for new information to download and this can correct this type of anomaly. If restarting the software does not address the situation, you will need to use the "Force update" command.

      Force update

      If the content displayed on your screen does not match the content you updated in the studio, you can send a "Force update" command. This forces a verification and download the new information. This command can also be sent to force the selected player to send a new screenshot to the ITESLIVE Studio.

      Open/Close display

      The "Open screen" and "Close screen" commands are used to program the opening and closing. If you want to schedule recurrences, it's recommended to use the "Screen Status Scheduler" tool.

      Note: The "Open screen" and "Close screen" commands are only available with Windows player.

      Restart computer

      The most common use of the Restart computer is to ensure that Windows is able to install scheduled updates without disturbing the display. This is reflected in the configurations of the example below.

      onlyifwindowsupdate

      Clean databases

      In the event that the display is unable to update new information for any reason other than the computer being offline, this command can be used to force a major resynchronisation of the display information.

      All of the files (images, videos, data files (XML, Excel, etc…) as well as the local database are removed from the computer. The display then restarts and downloads a fresh set in of files and configurations.

       

      Adjust brightness on LED screens

      To adjust the brightness of an LED screen, choose the command and the degree of brightness you want to use on the screen.

      Restart LED screen

      In the event that the LED screen is not displaying an image on site. The “Restart LED screen” command will allow you to reboot the LED screen. Should there have been a problem with the video signal, this reboot will force the monitor to detect the signal once more and may correct this challenge.

      Adjust volume

      You can modify the player's volume by sending the “Adjust Volume” command.
      Enter the desired volume level in the text field (this value is a percentage) and then click “Accept”.