How to install ITESLIVE on my LG webOS Signage monitor

 

Available with:
LG webOS Signage Player : Starter, Pro, Premium

 

 

Important: It is crucial that you inform yourself in regard to the version of the webOS Signage system included with your monitor. The ITESLIVE software supports exclusively the LG webOS Signage versions 4.X and above. 

Note: If you do not have the monitor's remote, you can still follow this procedure by connecting a USB keyboard to the monitor.

 

1. Factory reset

Note: If you are using an LG webOS Signage monitor that has never been used, you can proceed directly to the following steps. The factory reset must be completed exclusively on a monitor that was in use prior to the installation of the ITESLIVE software.

Navigate to the menu named "Admin", in order to access the settings within this menu, select the «Off» button and press the "OK" button on your remote.

1. Admin

Once you activate the "Admin", the monitor will ask for a password in order to complete the activation.  The default password for LG webOS Signage monitors is the following; 

000000

2. Enter Password

Once the "Admin" activé, navigate to the "Factory Reset" entry and press the "OK" button on your remote.

The factory reset confirmation message will then be display, select "Confirm" and press the "OK" button on your remote.

3 Confirm Factory Reset

The monitor will automatically shutdown, you simply need to power it on by either pressing the power button on your remote or on the monitor itself. Once the monitor starts up, you will see the "Ready to use" configurations.

 

2. "Ready to use" configurations

The first time you start you monitor, you will see the «Ready to use» to use menu.

In the list of startup configurations, select "Go to settings" and press the "OK" button on your remote.

1. Ready to use - V21920x1080

On the "Go to settings" radial button is active,  select the «Start» button and press the «OK» button on your remote.

2. Ready to us - Start

3. Wi-Fi connection

Select the «General» menu, then navigate to the sub menu named "Network" and press the "OK" button on your remote.

1. Network

In the  "Network" menu, navigate to the entry named "Wi-Fi Connection" and press the "OK" button on your remote.

2. Wifi Connection

Once inside the Wi-Fi connection menu, select the network to which you wish to connect your monitor. Select the name of your network in the list and press the "OK" button on your remote.

3. Select Network

Enter the Wi-Fi network's password, then select the "Connect" button and press the "OK" button on your remote.

4. Enter Password and connect

A white check mark symbol will appear next to your Wi-Fi network's name if the connection was successful. 

5. Network Connected

4. Date & Time configurations

Important: This step is not optional, completing these configurations will ensure that any features included in the ITESLIVE software that are based on the date and time will function correctly.

Select the "General" menu, then navigate to the sub menu named "Time & Date" and press the "OK" button on your remote. 

1. General - Time & Date

By default the "Set Automatically" option will be inactive, you must activate it by selecting it in the list and pressing the "OK" button on your remote.

2. Set Automatically

Once the «Set Automatically» option is activated, the options «Time» et «Date» will be disabled, however, the options «Time Zone» and «NTP Server Settings» will become active. Navigate to the «Time Zone» entry and press the «OK» button on your remote.

3. Time Zone

Once in the «Time Zone» menu, navigate to the «Continent» entry and press the "OK" button on your remote. Select your continent among the entries in the list and press the "OK" button on your remote.

4. Contient

Navigate to the «Country/Territory» entry and press the "OK" button on your remote. Select your country among the entries in the list and press the "OK" button on your remote.

5. Country

Navigate to the «City» entry and press the "OK" button on your remote. Select your city among the entries in the list and press the "OK" button on your remote.

6. City

5. ITESLIVE installation

Select the "Ez Setting", navigate to the entry named "SI Server Settings" and press the "OK" button on your remote. 

1. EZ Settings-SI Server Settings

Once in the "SI Server Setting", select the entry named "SI Server Setting" and press the "OK" button on your remote.

2. SI Server Setting

By default the "Fully Qualified Domain Name" will be disabled, select this entry and press the "OK" button on your remote.

3. Fully Qualified Domain Name

In the text zone une the "Fully Qualified Domain Name" option, enter the following URL; 

https://iteslive.tv/iteslive.ipk

Then, activate the "Local" radial button for the "Application Launch Mode" entry and the «IPK» radial button for the "Application type" entry. Afterwards, navigate to the "REMOTE" button to the right of the entry named "Local Application Upgrade" and press the "OK" button on your remote.

4. Local Application Upgrade REMOTE

Once the installation of the ITESLIVE for LG webOS Signage has been completed, your monitor will display the following message. You now shutdown the monitor and turn it back on, this can be done by using either the power button on your remote or the power button directly on the monitor.

5. Upgrade CompleteV2

Shortly after monitor your monitor has started up, the monitor will show a loading screen indicating that the ITESLIVE software is starting.

6. ITESLIVE Starting

Once the software has been started, you will see an ITESLIVE pop up requesting an ITESLIVE ID. This is where you must enter your display's identifier, after you have entered the ID, your display will begin downloading its content. 

7. Please Enter ITESLIVE ID

6. ITESLIVE ID

The ITESLIVE ID can be found on the ITESLIVE Studio, the following are the steps required to access this information.

Select the screen with the content you wish to display

At step “01 Select a Screen,” choose the display with the content you wish to show on screen.

Player selection

Open the broadcasting window

At “02 Select a Zone,” click the broadcasting icon.

Open broadcast window

Click the "Generate player activation PIN" button.
1

Click the "Accept" button to generate a PIN.

Important: Please note that the display on the screen will be interrupted if the new PIN generated is used in the presence of an old PIN and the latter will be revoked.

2


Take note of your ITESLIVE ID

3

 

Note: In the even that the player type displayed in the broadcasting window in the ITESLIVE Studio does not represent the type of device you wish to use for your display. It is possible to change this configuration in the ITESLVIE Studio.