How to access player reports

Learn how to access player reports.

Available with:
Windows player: Pro, Premium
Web player: Pro, Premium
LG webOS Signage Player: Pro, Premium
Samsung SMART Signage Platform (SSSP / Tizen) Player: Pro, Premium
BrightSign Player: Pro, Premium
Android Player: Pro, Premium
Linux Player: Pro, Premium
macOS Player: Pro, Premium


1. Select the player

In section 01 of the ITESlive Studio, select the player for which you want to view or obtain a report.

2. Access the player options

Click on the gear icon located to the right of the selected player.

Player ITESlive

3. View More Details

Click on "More Details" to access the player's details.

More details

4. Choose the report type

You have access to two types of exportable reports:

  • Player hardware logs
  • Proof of play

Note: Additional exportable reports can be created based on client needs.

5. View or export the report

You can view the report directly in the ITESlive Studio or export it to an Excel file. It is also possible to select a specific time range.

player details

Export ITES

Here is an example of the player hardware logs report

ITES rapports