This information allows your team to configure your network permissions according to the ITESlive software's needs.
| Available with: |
| Windows Player: Starter, Pro, Premium Web Player: Starter, Pro, Premium LG webOS Signage Player: Starter, Pro, Premium Samsung SMART Signage Platform (SSSP / Tizen) Player: Starter, Pro, Premium BrightSign Player: Starter, Pro, Premium Android Player: Starter, Pro, Premium Linux Player: Starter, Pro, Premium macOS Player: Starter, Pro, Premium |
When preparing to install your ITESlive display network, you will need to ensure that your IT team authorizes ITESlive services on your computer network. The following information helps configure your network permissions according to the operational needs of the ITESlive solution.
Authorize for versions equal or higher than:
- 8.1.5.0 for Windows players
-1.55.3 for all other players
Here’s how to verify the ITESlive software version on your players/screens.
Attention – For clients with active screens:
If your screens or players are running an older version of ITESlive and you don't do the update, you must refer to the second table (for lower versions).
Otherwise, your screens may stop functioning.
| Domains | Protocol | Port | Notes |
| itesmedia.screenconnect.com | HTTPS | 443 TCP | Windows only |
| instance-mo5y8r-relay.screenconnect.com | TCP | 443 TCP | Windows only |
| iteslive.tv | HTTPS/Websocket | 443 TCP | |
| *.iteslive.tv | HTTPS/Websocket | 443 TCP | |
| *.itesmedia.tv | HTTPS/Websocket | 443 TCP | |
| ites-prod-cancentral.service.signalr.net | HTTPS/Websocket | 443 TCP | |
| ites-prod-caneast.service.signalr.net | HTTPS/Websocket | 443 TCP | |
| time.cloudflare.com *It can be replaced with another functional NTP server. |
NTP | 123 UDP |
Attention – Windows players only:
You must also authorize the domains and ports for Windows updates, listed in the last table of this article, in addition to those required for the version of ITESlive you are using.
Authorize for versions lower than:
- 8.1.5.0 for Windows players
-1.55.3 for all other players
Here’s how to verify the ITESlive software version on your players/screens.
| Domains | Protocol | port | Notes |
| itesmedia.screenconnect.com | HTTPS | 443 TCP | Windows only |
| instance-mo5y8r-relay.screenconnect.com | TCP | 443 TCP | Windows only |
| iteslive.tv | HTTPS/Websocket | 443 TCP | |
| *.iteslive.tv | HTTPS/Websocket | 443 TCP | |
| *.itesmedia.tv | HTTPS/Websocket | 443 TCP | |
| https://itesrealestatecac.blob.core.windows.net | HTTPS | 443 TCP | Real estate only |
| https://itesfontscac.blob.core.windows.net | HTTPS | 443 TCP | |
| https://itesfontscae.blob.core.windows.net | HTTPS | 443 TCP | |
| https://itesfrontendcac.blob.core.windows.net | HTTPS | 443 TCP | |
| https://itesfrontendcac-secondary.blob.core.windows.net | HTTPS | 443 TCP | |
| https://itesfrontendcae.blob.core.windows.net | HTTPS | 443 TCP | |
| https://itesfrontendcae-secondary.blob.core.windows.net | HTTPS | 443 TCP | |
| ites-prod-cancentral.service.signalr.net | HTTPS/Websocket | 443 TCP | |
|
ites-prod-caneast.service.signalr.net
|
HTTPS/Websocket
|
443 TCP
|
|
Attention – Windows players only:
You must also authorize the domains and ports for Windows updates, listed in the last table of this article, in addition to those required for the version of ITESlive you are using.
Important: The use of external content (YouTube, Vimeo, web clips, external data clips, RSS clips, GTFS transport data, Google clips, etc.) may require additional domains to be allowed.
Domains and ports to allow through your firewall for Windows updates
Important: You must also allow these domains and ports only if you have Windows players on your display network.
In addition, they must be authorized in addition to those listed in the table above, which corresponds to the version of ITESlive you are using.
| Domains | Protocol | Port |
| windowsupdate.microsoft.com | HTTP | 80 |
| *.windowsupdate.microsoft.com | HTTP et HTTPS | 80 et 443 |
| *.update.microsoft.com | HTTP et HTTPS | 80 et 443 |
| *.windowsupdate.com | HTTP | 80 |
| download.windowsupdate.com | HTTP | 80 |
| *.download.windowsupdate.com | HTTP | 80 |
| download.microsoft.com | HTTP | 80 |
| wustat.windows.com | HTTP | 80 |
| ntservicepack.microsoft.com | HTTP | 80 |
| go.microsoft.com | HTTP | 80 |
| dl.delivery.mp.microsoft.com | HTTP et HTTPS | 80 et 443 |
| *.delivery.mp.microsoft.com | HTTP et HTTPS | 80 et 443 |