How to install ITESLIVE on my Samsung SMART Signage Platform (SSSP / Tizen) monitor

The steps to follow to install the ITESLIVE software on a Samsung SMART Signage Platform (SSSP / Tizen) monitor.

 

AVAILABLE WITH
Samsung SMART Signage Platform (SSSP / Tizen) Player : Starter, Pro, Premium

 

Important: It is crucial that you inform yourself in regard to the version of the Samsung SMART Signage Platform (SSSP / Tizen) system included with your monitor. The ITESLIVE software supports the Samsung SMART Signage Platform (SSSP / Tizen) versions 4.X and above. 

 

Note: If you do not have the monitor's remote, you can still follow this procedure by connecting a USB keyboard to the monitor.

1. Factory reset

Important: If you are using a Samsung SMART Signage Platform (SSSP / Tizen) monitor that has never been used you can skip this step. Please note that this step is mandatory if your device that was in use before the installation of the ITESLIVE application for Samsung SMART Signage Platform (SSSP / Tizen).

Press the « Menu » button on your remote control and navigate to the entry named «System», in the «System» menu select the entry named « General ».

System - General

In the « General » menu, select the entry named « Empty Storage ».
EmptyStorage

When the monitor requests a confirmation select « Yes ».

Confirmation

Once the window named « Empty storage » is closed, press twice on the button that resembles an arrow facing to the left on your remote control in order to return to the main menu and select « Support ».

Support

In the « Support » menu select the entry named « Reset All ».

Reset All

When the monitor requests a confirmation select « Yes ».

Reset Confirmation

The factory reset will be complete once the window that states « Resetting all settings » is closed.

Resetting

2. Initial monitor configurations

Press the « Menu » button on your remote control and navigate to the « System » menu,  select the entry named « Start Setup ».

 StartSetup
The monitor will then ask for a pin, The default pin is the following ; 

0000

Pin

When the setup begins, you will be able to select the language of the monitor's menus, in this case we will select English.

Language

Once you have selected your language, the first step in the setup is to select your display orientation. This selection must be made based on the orientation of your monitor in your on site installation.

DisplayOrientation

The next step will be to configure the WiFi network connection. In the list of available networks, select your network.

Wireless Connection

Enter your network's password using the virtual keyboard, if you need to see the characters of the password you are entering you can activate the « Show Password » checkbox.

Wireless enter password

After the wireless network connection is complete, you will notice that the process skips directly to step 4 as displayed at the top of the monitor and this is normal. The next step in the setup is to specify if the monitor is to use « MagicInfo » or the « URL Launcher »for the display. You must select the « URL Launcher » to install the ITESLIVE application.

PlayVia

After selecting the « URL Launcher », the monitor will ask you to enter a URL for the application. Enter the following URL and confirm with the « Done » on the virtual keyboard ; 

https://iteslive.tv/

PlayVia URL

After confirming the URL the monitor will ask if you wish to connect to RM Server, you can skip this configuration.

RMserver

Finally, ensure that the date and time configurations are entered correctly. Once that is the case, press the button on your remote control that resembles an arrow facing to the right.

Step5

3. NTP server configurations

Important: Although the basic date and time configurations will work correctly, it is possible for the time to become inaccurate if the monitor is not connected to a time server (NTP).  The following steps help ensure that the monitor is always using the correct date and time, this is important because any inaccuracy in this information can cause challenges in your display (IE. content using start and end dates).

Press the « Menu » button on your remote control, navigate to the « Système » menu and select the entry named « Time ».
System - time

In the « Time » menu select the entry named « NTP Settings ».
Time - NTP Setting

In the « NTP Settings » menu select the entry named  « Network Time Protocol » and change the value to « Use ».


Network Time Protocol

Select the entry named « Server URL » and enter a time server's information using the virtual keyboard. The following information can be used for clients within Canada ;

ca.pool.ntp.org

ServerURL

Select the entry named « Time Zone » and select your time zone in the drop-down list.

TimeZone

Select the « Save » button.

Save

3. Configure the auto source switching

Press the « menu » button on your remote and select the « System » entry.
1_EN_System

Select the « Auto Source Switching » entry in the list and press the « Ok » button on your remote.
2_EN_AutoSourceSwitching

Select the « Auto source Switching » entry in the list and press the « Ok » button on your remote, then select the « New Input » entry and press the « Ok » button on your remote once more.
3_EN_NewEntry

Now select the « Default Input » entry and press the « Ok » button on your remote, then select the « URL launcher » entry and press the « Ok » button on your remote once more.
4_EN_UrlLauncher

5. Launch the ITESLIVE application

To launch the ITESLIVE application, you will need to change the monitor's  « Source » by making it so that the active « Source » is the « URL Launcher ». Press on the source button and use the buttons that represent arrows on your remote control to select the « URL Launcher ».

URL Launcher

The monitor will take a few moments to install the ITESLIVE application, once this has been completed you will see the ITESLIVE software starting up.

Starting ITESLIVE

Once the software has started, you will see an ITESLIVE windows that is asking for an ITESLIVE ID. You must enter the ID for your display and the software will begin downloading your content afterwards.

Note: The next step contains a walk through of the procedure required to obtain your display's ITESLIVE ID. 

Pin

6. ITESLIVE ID

The ITESLIVE ID can be found on the ITESLIVE Studio, the following are the steps required to access this information.

Select the screen with the content you wish to display

At step “01 Select a Screen,” choose the display with the content you wish to show on screen.

Player selection

Open the broadcasting window

At “02 Select a Zone,” click the broadcasting icon.

Open broadcast window

Click the "Generate player activation Pin" button.
1

Click the "Accept" button to generate a PIN.

Important: Please note that the display on the screen will be interrupted if the new PIN generated is used in the presence of an old PIN and the latter will be revoked.

2

Take note of your ITESLIVE ID

3

Note: In the even that the player type displayed in the broadcasting window in the ITESLIVE Studio does not represent the type of device you wish to use for your display. It is possible to change this configuration in the ITESLVIE Studio.