Screen orientation/resolution
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      1. Help center
      2. Player and Screen Settings
      3. Screen orientation/resolution

      How to put back the display to full page?

      Here are the steps to make the display take up all the space on the screen.

      AVAILABLE WITH:
      Windows Player : Starter, Pro, Premium
      Web Player : Starter, Pro, Premium
      LG webOS Signage Player : Starter, Pro, Premium
      Samsung SMART Signage Platform (SSSP / Tizen) Player : Starter, Pro, Premium
      BrightSign Player: Starter, Pro, Premium
      Android Player: Starter, Pro, Premium
      Linux Player: Starter, Pro, Premium
      macOS Player: Starter, Pro, Premium

      1. Send a command to restart the software

      Here is an article about it

      Command console

      Note: To prevent this from happening again, avoid manually turning off the screen/player. Instead, add opening and closing times to the screen from the ITESLIVE software.

      How to turn screens on and off ?

       

      Important: If step 1 didn't work, here's what you can do. Only for customers with a Windows media player can do the step 2.

      2. Press the ESC key on the keyboard

      Press the ESC key to access computer commands.

      3. Press the Start button 

      Here is the sequence of menus to press. Select Settings > System > Display, then choose a screen resolution from the drop-down list named Screen Resolution.

      For example, the content in the studio is 1920x1080, but the resolution on the computer is set to 3840x2160, change it to 1920x1080 (same as your content resolution).