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How to update the domains and firewalls to allow
Last article update: March 5, 2025
| Available with: |
| Windows Player: Starter, Pro, Premium Web Player: Starter, Pro, Premium LG webOS Signage Player: Starter, Pro, Premium Samsung SMART Signage Platform (SSSP / Tizen) Player: Starter, Pro, Premium Brightsign Player: Starter, Pro, Premium Android Player: Starter, Pro, Premium Linux Player: Starter, Pro, Premium macOS Player: Starter, Pro, Premium |
1. Verify the version of your ITESlive Players
All your players must be updated to ITESlive version 8.1.5.0 (Windows player) and version 1.55.3 (all other types of players).
How to verify the current version of your players
If one of your players is not running version 8.1.5.0, please send the command "Force Update". How to force update
If one of your players has a red dot, it is necessary to restore the connection before forcing the update.
How to Restore the Connection
Once reconnected, send the command "Force Update" to quickly install the latest version.
2. Update the domains and firewall
Important: Step 1 must to be completed before updating the authorized domains and ports.
Once all your devices are running the latest version of ITESlive, you must update the authorized domains and firewall settings on your network.