How to upload new files

 

AVAILABLE WITH
Windows Player : Starter, Pro, Premium
Web Player : Starter, Pro, Premium
LG webOS Signage Player: Starter, Pro, Premium
Samsung SMART Signage Platform (SSSP / Tizen) Player: Starter, Pro, Premium
Brightsign Player: Starter, Pro, Premium
Android Player: Starter, Pro, Premium
Linux Player: Starter, Pro, Premium
macOS Player: Starter, Pro, Premium

 

Tip: Check your files meet ITESLIVE standards before uploading.

We also recommend creating directories to keep your content organized.

1. Where to upload your files

You can upload files from one of two places:

1. Directly from the menu.
2. When you are adding a new file to your playlist.

Directly from the menu

Select “Files” and “Upload.”

Select “Files” and “Upload.”
Select “Files” and “Upload.” part 2

When adding a new file to your playlist

HubSpot Video

1. Select the zone where you wish to add an image or video.

2. Click the “+” above the content of your playlist.

3. Click “Media”.

2. Upload a new file

HubSpot Video

To upload a new file:

1. Start by selecting the destination directory.

2. Click “Upload.”

Important: You cannot rename a file once it is imported. We therefore recommend making any adjustments to the file name before uploading. If you wish to make a change in an imported file name, you will have to delete it and re-upload it.

Images can be resized using the cropping tool included with the software.

Important: You cannot rename a file once it is imported. We therefore recommend making any adjustments to the file name before uploading. If you wish to make a change in an imported file name, you will have to delete it and re-upload it.

Accepted standards

The natively supported file formats are:

  • Png
  • Jpeg
  • Jpg
  • Gif
  • Pdf
  • webp
  • Svg

The file formats supported via conversion are:

  • Tiff
  • BMP

The supported video formats are:

Important: MP4 files are recommended. Files with an extension other than .mp4 will automatically be converted when they are uploaded to the Web Studio.

  • MP4
  • 3gpp
  • m4v
  • isma
  • mpg
  • mov
  • ismv
  • mkv
  • dvr-ms
  • gxf
  • wmv
  • webm
  • ogg
  • asf
  • ogv
  • qt
  • avi
  • rmvb
  • fav

Now that your files are uploaded, you can add your images and videos to a playlist and use this content in your “Message” clips.